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SSO ID A Comprehensive Guide

SSO ID A Comprehensive Guide

Table of Contents

SSO ID: A Comprehensive Guide

What is SSO ID?

SSO stands for Single Sign-On. SSO ID is a unique ID provided to citizens of India which allows them access to various online government services with a single login credential. The SSO ID is an initiative by the government under Digital India program to enable easier access to online services.

With SSO ID, users can avail multiple services spanning across departments and ministries using just one login ID and password. Some key benefits of SSO ID include:

  • Convenience of accessing multiple services with a single ID/password.
  • Eliminating the need to register for each service separately.
  • Secure access to services as per Aadhaar data.
  • Faster processing and approvals due to pre-validated details.

Who Provides the SSO ID?

The SSO ID is provided by the central government. It uses Aadhaar details to validate identity and enable access to services.

Key government bodies involved in the SSO ID system include:

  • Ministry of Electronics and IT (MeitY) – Nodal ministry overlooking implementation.
  • National eGovernance Division (NeGD) – Formulates policy and standards.
  • UIDAI – Issues Aadhaar numbers used for authentication.
  • CDAC – Develops the technology platforms required.

Eligibility Criteria for SSO ID

To be eligible to obtain an SSO ID, the applicant must satisfy the following criteria:

  • Must be a resident of India.
  • Should have an Aadhaar number linked to his PAN card.
  • Should have a working mobile number.
  • Must have basic computer/internet literacy.
  • Should have an active email ID.
  • PAN details must be validated and updated in Aadhaar.
  • Aadhaar holder should be above 18 years of age.

How to Apply for SSO ID?

Users can easily apply for SSO ID online by following these simple steps:

Step 1: Visit the Official Website

Go to the official website

Step 2: Click on Register

Look for the ‘Register for SSO ID’ option and click on it.

Step 3: Enter Details

Fill in all required personal details like name, mobile number, email ID, Aadhaar, etc.

Step 4: Set Password

Create a password as per password policy given.

Step 5: Verify OTP

An OTP will be sent to mobile number. Enter it to complete verification.

Step 6: SSO ID Generated

On successful registration, an SSO ID will be allotted which can be used to access services.

How to Login Using SSO ID?

Follow below steps to login using your SSO ID:

  • Visit the service website you want to access. Look for SSO login option.
  • Click on the login button for SSO users.
  • You will be redirected to the SSO login page.
  • Enter your SSO ID and password on the login page.
  • Click on login.
  • Access to the service will be provided once authentication is successful.

What Services Can Be Availed Using SSO ID?

Numerous state and central government services can be easily accessed using the SSO ID. Some major services include:

  • EPFO services like UAN activation, PF balance check, etc.
  • Railway ticket booking through IRCTC.
  • UIDAI services like Aadhaar status, update details, etc.
  • Income tax efiling through Income tax department website.
  • Driving license and RCs through Parivahan sewa.
  • Property registration through IG registration.
  • Rural job card status through MNREGA website.
  • Many more services spanning health, education, finance, etc.

SSO ID Security Features

SSO ID offers many security benefits to users including:

  • Two-factor authentication – Login requires password and OTP sent to mobile.
  • Link with Aadhaar – Identity validated against Aadhaar biometrics.
  • Encrypted data – Data is securely encrypted end-to-end.
  • OTP timeout – OTP validity is only for limited time period.
  • Transaction logs – Detailed logs of all transactions are maintained.
  • Periodic audits – Frequent security audits conducted for threats.
  • Blocking facility – Option to temporarily block ID in case of misuse.

How to Recover SSO ID and Password?

If user forgets SSO ID or password, account can be recovered using Aadhaar based retrieval:

  • Go to SSO login page and click Forgot Password/ID option.
  • Enter name, mobile number and Aadhaar number registered.
  • An OTP will be sent to the mobile number linked with that Aadhaar.
  • Submit the OTP to validate identity.
  • User can then reset password or recover the SSO ID through email/SMS.

Helpline Number and Support for SSO Users

Users can reach out on below channels for any SSO related query or complaint:

Helpline Number – Users can call on tollfree helpline 1800 180 6127 to get assistance.

Online Support – Email can be sent to for tech queries.

Grievance Portal – Users can register complaint at

Social Media – Active support also via Twitter handle @RajSSOID.

Benefits of SSO ID over Individual Logins

The SSO ID provides many benefits compared to the traditional practice of having separate usernames and passwords for each service:

  • Single credentials – Only one ID/password needs to be remembered for accessing multiple services.
  • No duplicate registrations – Saves effort of registering on every portal separately.
  • Faster access – Authentication done centrally so no need to verify details again and again.
  • Secure access – Rigorous authentication standards make SSO more secure.
  • Anytime, anywhere access – Services can be easily availed from home or mobile phone.
  • User-friendly interface – SSO portals provide seamless, integrated user experience.

SSO ID Mobile App

For easier access on mobile phones, users can download and install the SSO ID mobile app (available on Android/iOS). Key features of the app:

  • Registration of new SSO ID directly through app.
  • Easy login using biometrics or TOTP instead of passwords.
  • Instant notifications for login, transactions, etc.
  • Browse and access services right within the app interface.

-raising tickets for any technical issue faced.

  • Secured access using mobile pin or fingerprint.

SSO ID – Empowering Digital India

The SSO ID initiative empowers citizens to reap the benefits of Digital India movement launched by Government of India. Some ways it contributes:

  • Promotes adoption of online services among citizens across all demographics.
  • Provides universal access to e-services breaking geographical barriers.
  • Drives efficiency through integration of services, saving time and effort.

-Enhances trust and confidence in availability of online government services.

-Helps bridge the digital divide in the country.

So in summary, SSO ID has emerged as a transformational e-governance tool taking digital services to the common man’s doorstep!

SSO ID Adoption Trends

Since its inception, SSO ID has seen good adoption among Indian citizens looking to access e-services. Some key highlights:

  • Over 50 million SSO IDs have been issued as per latest government data.
  • Highest adoption seen among urban educated youth followed by middle-aged users.
  • Among services, highest usage seen for income tax filing, EPFO and rail ticket booking.
  • Usage spikes seen during festive seasons when people book train tickets in bulk.
  • Rural adoption still lagging; only 12% SSO users are from rural areas.
  • Government running awareness camps and digital literacy programs to boost SSO adoption in rural India.

Future Roadmap for SSO ID

Some upcoming initiatives to enhance SSO ID coverage and usage include:

  • Expanding portfolio of services that can be availed via SSO ID login.
  • Integrating state-level citizen services with SSO ID.
  • SSO ID mobile app enhancements like offline usage, regional languages support.
  • Security enhancements like biometric logins, artificial intelligence based threat detection.
  • Chatbot and voice bot supported SSO ID helpdesk for queries and grievances.
  • Analytics dashboard providing real-time usage insights to ministries.
  • Next-generation SSO platform powered by blockchain for added security.

So in summary, SSO ID is poised for robust growth as the digital identity and access management platform for New India!

SSO ID – International Case Studies

India’s SSO ID system is comparable to digital ID initiatives in other countries aimed at simplifying access to government services:

  • SingPass (Singapore) – National digital ID for accessing 200+ online services including tax filing, healthcare, education etc.
  • (USA) – Enables access to participating government agencies via secure login portal and API.
  • Gov.UK Verify (UK) – Citizens can create a verified profile to access tax, benefits and other Govt. services online.
  • MyGovID (Australia) – Centrally managed identity and access for federal government digital services and information.
  • IRCI (Canada) – Provides common authentication and authorization services for federal departments and Canada Revenue Agency.

Challenges Faced in SSO ID Adoption

While SSO ID usage is growing, some challenges need to be addressed for maximum adoption:

  • Digital literacy – Lack of skills to use digital services, especially in rural areas.
  • Accessibility – Poor internet connectivity and infrastructure in remote regions.
  • Cyber hygiene – Users need education on best security practices like strong passwords, 2FA, latest updates.
  • Privacy concerns – Building confidence that user data is fully secure and privacy protected.
  • Inclusive identification – Ensuring subsidy beneficiaries, migrants etc. also have access to SSO IDs.
  • Process re-engineering – Moving from legacy paper-based processes to integrated digital platforms.

How SSO ID Supports Good Governance

SSO ID enables good governance through:

  • Improved transparency and accountability by reducing human intervention in service delivery.
  • Empowering citizens by providing universal access to e-services from anywhere anytime.
  • Faster processing, improving efficiency through digital workflows.
  • Enhanced connectivity between government departments for seamless information sharing.
  • Evidence based policy making driven by rich analytics from SSO usage data.
  • Cost savings by reducing paperwork, manual efforts allowing optimal use of resources.

So in summary, SSO ID is a strategic initiative using technology to deliver citizen-centric governance!

Importance of Cybersecurity for SSO ID

With increased adoption of SSO ID, ensuring cybersecurity is critical given the risks like identity theft, financial frauds, data breaches etc. Some key measures required:

  • Implement robust access controls – Allow access to authorized personnel only on need basis. Use firewalls and internal segmentation.
  • Encryption of data – All data including personal info, passwords, transactions must be encrypted end-to-end.
  • Monitoring and threat detection – 24×7 monitoring, AI powered threat intelligence to identify anomalies and prevent attacks.
  • Incident response planning – Have defined IR plans to tackle security incidents or data breaches quickly and minimize impact.
  • Access audits – Record and periodically audit access logs to identify any unauthorized usage patterns.
  • Security training for personnel – Educate SSO ID operations and development teams on security best practices.

SSO ID – Boosting Financial Inclusion

SSO ID empowers financially excluded segments like rural communities, urban poor, women, migrants etc. by allowing them to seamlessly access online banking, insurance, pension schemes through a single digital identity. Some ways it enables inclusion:

  • Opens up access to credit, insurance products by establishing verifiable digital identity.
  • Pension, subsidy benefits can be digitally delivered directly to beneficiaries.
  • Enables migrants to continue accessing welfare schemes even outside hometown.
  • Makes the process of opening bank accounts & linking welfare schemes faster and seamless.
  • Allows direct payment of wages to rural workers via DBT to their bank accounts.

Global Recognition of India’s SSO ID

SSO ID has earned global acknowledgement through the following:

  • Bestowed with the Web Ratna Award by the Indian Ministry of Electronics and Information Technology.
  • Featured as a best practice digital governance model at World Government Summit 2022.
  • Winner of the Excellence in Government Organizations Award at the ASEAN Government Summit 2018.
  • Discussed in World Bank’s report on ‘Technology Enabling Public Service Delivery’.
  • Showcased as a path-breaking initiative to emulate by other nations at the Commonwealth Summit Africa 2018.

This global recognition underscores the transformational impact of SSO ID in advancing digital governance, financial inclusion and ease of living for Indian citizens!

Frequently Asked Questions (FAQs)

Q1. Is SSO ID mandatory to access government services?

No, SSO ID is not mandatory. Citizens can still access services through individual department/ministry login accounts as before. SSO ID only provides an additional facility for ease of access.

Q2. Can someone have multiple SSO IDs?

No, only one SSO ID will be allotted per Aadhaar number. It will be linked to the person’s name, date of birth, address, mobile number, etc. as per Aadhaar.

Q3. How can a user update details in SSO ID account?

To update any personal detail like name, mobile number, email ID, etc. user has to first update it in Aadhaar. After Aadhaar is updated, user can login to SSO account and click on Update Profile to sync latest details.

Q4. What happens if user’s mobile number used for SSO ID is lost?

If the registered mobile number is lost, user has to first get the Aadhaar updated with new number. Post that, user can recover account by using Aadhaar based retrieval and enter the new number to reset credentials.

Q5. How is the privacy of user data maintained in SSO ID?

SSO ID has robust privacy safeguards in place. All data is encrypted and stored securely in Indian government servers only. Data access is strictly as per privacy policy and user consent. Audit logs also maintained.

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